1. Request a VAT refund claim for your shopping from a merchant registered with Planet and present the travel document used to enter the UAE
2. The retailer will enter your information into our digital Tax Free system to issue a VAT refund claim
3. To ensure that your Tax Free transaction has been issued successfully you should look for one of two things. Either the Tax Free tag placed on the back of your invoice, or the Planet logo and Tax Free tag number printed on the front of the invoice.
Actual tax refund value subject to amount spent and Terms and Conditions.
Shoppers eligible for VAT / Sales Tax Refund: “Overseas tourist” means any natural Person who is not resident in any of the Implementing States and who is not a crew member on a flight or aircraft leaving an Implementing State
Currency: Dirham
VAT rate: 5%
Minimum spend: 250 dirhams
Time limit for customs approval: 90 days from the purchase date